For salons & beauty clinics

Your best clients are drifting.
GlowBack brings them back.

GlowBack sends personalised, two-way SMS to your existing clients — automatically — keeping every client coming back more often, spending more, and never drifting away.

Download the Free Guide Book a Free Call
Calculate your revenue leak →
GB
The Edit Hair Studio
● Active now
Hi Emma, it's The Edit Hair Studio 🩷 It's been a few months since your balayage with Jade — thought I'd check in.
I'm just a little tight on funds right now.
Totally understandable! A basin balayage and toner could be a better option than a full redo.
That's a great idea! Thursday this week?
Absolutely. Morning or arvo? ☀️
Sent automatically by GlowBack · no one at the salon touched this
$24K
Revenue recovered
121
Confirmed rebookings
760%
Return on investment
One inner city Melbourne salon · 4 months · Existing clients only

Not a reminder. Not a blast.
A conversation.

GlowBack tracks every client's history and reaches out at exactly the right moment — in a real, two-way SMS that sounds like it came from your front desk.

Perfect timing

Every client has their own rhythm. GlowBack knows it.

Regrowth at 4 weeks. Toner every 6. Microneedling every 8. GlowBack maps each client's booking history and reaches out at exactly the right moment — for every service, every time.

GB
Clear Skin Studio
● Delivered
Hey Sophia, it's Clear Skin Studio ✨ It's been about 8 weeks since your microneedling — actually the ideal time for a follow-up to lock in those results.
Oh I didn't realise the timing mattered that much!
It really does — the collagen response is still active. A second session now gives significantly better outcomes.
Okay you've convinced me 😄 Same price as last time?
Same price, yes! Want me to check what's available this week?
Yes please!
Objection handling

Clients think it's all or nothing. It never has to be.

Most clients don't disappear because they've moved on — they assume they can't afford it right now. GlowBack keeps the relationship alive and finds the right appointment to bring them back.

GB
The Edit Hair Studio
● Delivered
Hi Emma, it's The Edit Hair Studio 🩷 It's been a few months since your balayage with Jade — thought I'd check in.
Ughh yes, I'm just a little tight on funds right now.
Totally understandable! A basin balayage and toner could be a better option than a full redo.
That's a great idea, thanks! This Thursday?
Absolutely, Emma. Morning or arvo best?
Win-back

Some clients go quiet. GlowBack finds a way back.

A missed appointment can turn into total silence. GlowBack checks in, listens to what's actually going on, and finds the right moment to bring them back.

GB
Willow & Co
● Delivered
Hey Priya, it's Willow & Co 💛 We haven't seen you in a while — still interested in appointments with us?
Yes! I've been really unwell, but I still have a deposit with you.
So sorry to hear that. Your deposit is still there whenever you're ready 🩷
I've actually been cutting my own hair 😅
Here's your booking link — deposit goes straight toward it. A little refresh is always a nice pick-me-up 🩷
You're right, I'll book in!

No app. No software.
Just results.

We connect to your booking system and handle everything from there. Your team does nothing. You just see more bookings.

01

Quick call to see if you qualify

20 minutes. We understand your business and confirm it's a good fit.

02

We sync with your booking system

Timely, Kitomba, Fresha or Phorest. About 10 minutes of your time.

03

We build everything in your voice

Your tone, your team's names, your services. Personalised to each client's history.

04

Live in 24 hours. Ongoing all year.

Sit back. Rebookings start coming through. We manage everything from here.

More Revenue From Clients Who Already Love You

A free guide for salon and clinic owners on how to stop client drift, improve rebooking rates, and get more from your existing client list — starting this week.

Instant download. No spam. Unsubscribe anytime.

You're in! 🎉

Your guide is ready.

Open the guide →

Want us to do this for your salon?

Book a free 20-minute call. We'll look at your client database and show you exactly what's possible.

Book a Free Call → We onboard a small number of businesses each month.
→ Calculate your revenue leak first

Frequently asked questions

Still curious? Book a call and we'll answer anything.

No. GlowBack is a fully managed service — nothing to download, learn, or log into. We build and run everything behind the scenes. The only thing your team will notice is more bookings coming through.
We integrate with Timely, Kitomba, Fresha, and Phorest — the most widely used booking systems in Australian beauty businesses.
Not quite. Generic SMS tools send the same message to a list on a schedule you set. GlowBack tracks each client's individual rebooking rhythm and reaches out only when they're actually due — in a real, two-way conversation in your business's voice. Every message is specific to that client, that service, that moment.
Completely hands off. When a client replies, GlowBack handles the conversation and they book directly into your live calendar. No one on your team needs to get involved.
Very. Before we go live we build a custom knowledge base for your business — your tone, your services, your team members' names. Messages reference the client's last visit, their stylist, and what they had done.