GlowBack is a client relationship engine: the right message, to the right client, at the right time, by text, at every stage of their journey.
See If You Qualify →One inner-city Melbourne salon. 4 months. Existing clients only.
A system that runs the full client lifecycle, automatically.
Manages every stage of the client relationship, from first visit to loyal regular.
Acts like your front desk, proactively engaging every client at the right time, in your brand voice, with your services and pricing.
Books straight into your existing system. Fully automated.
| GlowBack | Manual exports | Booking reminders | Email marketing | |
|---|---|---|---|---|
| Personalised to client history | ✓ | Only if there's time | Generic template | Generic template |
| Reaches out automatically | ✓ | Someone has to remember | Calendar-based only | Sent whenever, if ever |
| Real two-way conversation | ✓ | You reply manually | One-way notification | One-way, no replies |
| Segmented by service | ✓ | Only if manually sorted | Not service-aware | Broad segments at best |
| Runs all year, no admin | ✓ | 4–6 hrs/week | Still needs manual follow-up | New campaign each time |
| Setup | 10-min form | Ongoing labour | Built-in, limited config | Build from scratch |
No. There's nothing to log into or manage. We run everything from our side, you just watch the results come through your booking system.
We work with the major platforms used by salons and clinics, including Phorest, Timely, and Kitomba, with more added as we onboard new businesses. Tell us yours when you apply.
No. Once you're onboarded, GlowBack runs in the background. Nobody on your team has to track, remember, or send anything.
Most owners were spending hours a week trying to manually stay on top of who to message. GlowBack takes that off your plate entirely.
No. SMS is just how the conversation happens. The real work is figuring out who needs to hear from you, about what, and when, based on their actual history.
It runs continuously, all year, for as long as you're a client, through every stage of a client's relationship with you.
Every message reflects that specific client's service history, timing, and pricing, in your salon's voice. No mail-merge, no generic templates.
Tell us a little about your salon or clinic and we'll show you exactly what's possible.
See If You Qualify →